Frequently Asked Questions
Everything you need to know about your ShopHomeo® experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is the ShopHomeo® return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the materials used in ShopHomeo® products sustainable?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my ShopHomeo® garments?
To preserve the quality and longevity of your clothes, we recommend washing in cold water on a gentle cycle and air drying whenever possible. Specific care instructions are located on the inner label.